top of page
1. About Citycredstore
Citycredstore is an online store based in the UK. By using our website or placing an order, you agree to these Terms & Conditions.
2. Products and pricing
We try to show product details and prices accurately. Prices are in GBP and may change at any time. If a price is clearly wrong, we may cancel the order and refund you.
3. Orders and payment
Your order is accepted once payment is successfully processed and you receive an order confirmation email. If we cannot fulfil your order (for example, item out of stock), we will cancel and refund you.
4. Shipping and delivery
We aim to ship orders within the timeframes shown at checkout. Delivery times are estimates and may be affected by couriers or events outside our control. Full details are in our Shipping Policy.
5. Returns and refunds
If you are not happy with your order, you may be able to return it in line with our Returns & Refunds Policy. Items must be in their original condition unless they arrived damaged or faulty.
6. Faulty or damaged items
If an item arrives damaged or faulty, contact us as soon as possible with your order number and photos. We will offer a replacement or refund in line with our Returns & Refunds Policy.
7. Use of the website
You agree not to misuse this website, attempt to hack it, or use it for any unlawful purpose. We may suspend or block access if we believe our site is being misused.
8. Personal data and privacy
We handle your personal data in line with our Privacy Policy and GDPR Compliance page. By using our site, you agree to that policy.
9. Changes to these terms
We may update these Terms & Conditions from time to time. The version shown on this page at the time you place your order will apply to that order.
10. Contact us
If you have questions about these Terms & Conditions, you can contact us at: citycredstoregmail.com
bottom of page